Collection and Use of Personal Information

Personal information means information about an identifiable individual, including name, address, email address, signature, and other information relating to an individual. QEC may collect personal information when you:

  • Consent to receive promotional email, SMS text messages, respond to job postings and other communications.
  • Visit or register on our websites.
  • Participate in our contests or promotions.
  • Participate in one of our surveys or other customer research.
  • Contact or visit QEC’s Customer Care or otherwise contact us or QEC’s authorized agents with a comment, question or complaint.

Security of Personal Information

QEC takes your privacy seriously because it is important to us. Accordingly, QEC has taken measures designed to protect personal information in our custody and control and maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure or safe against unauthorized use or access. As such, QEC cannot ensure or warrant the security of any such information.

Disclosure of Personal Information

QEC will not disclose, trade, rent, sell or otherwise transfer your personal information to third parties without your consent, except as otherwise set out herein.

Visiting our Websites

Ordinarily, you will be able to visit our websites without informing or contacting anyone at QEC, and without disclosing or submitting any personal information. However, the website will collect the Internet protocol addresses of all visitors to our websites and other related information such as page requests, browser type, operating system and average time spent on our websites. QEC uses this information to help it understand website activity so that QEC may monitor and improve the website.

However, some of the features offered through our websites may require you to register and provide your name, address, phone number, email address, and a password that you select. Your registration information is used to provide and otherwise administer the service you requested. We may also request certain optional additional information, or offer you the opportunity to participate in one of our customer surveys or research. If you choose to participate, we use the optional information and survey results to help us understand our customers and to tailor and enhance our product and service offerings, promotions and events.

When you enter a contest or participate in a promotion, we may collect your name, address, phone number, email address, and other information you provide. We use this information to administer your participation in the contest or promotion. At the time you enter the contest or promotion, we may obtain your consent to send you future promotional communications. If a contest or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collection of your personal information. We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.

We use this information to help us understand our customers, to enhance our product and service offerings, promotions and events, and/or to assist in the selection of store locations to improve our customer service, product and service offerings, and events and promotions.

Social Media

The website may offer you the opportunity to engage with our content on, or through third-party social networking websites, plug-ins and applications. Please be advised that when you engage with our website content on or through third-party social networking websites, plug-ins and applications, you may be giving QEC access to certain information associated with your social media account, like your name, username, email address, profile picture and gender, to deliver the content or as part of the operation of the website, plug-in or application. Further, when you provide information from your social media account, QEC may use this information to personalize your experience on the websites and on the third-party social networking websites, plug-ins and applications, and to provide you with other products or services you may request.

Changes to the Privacy Notice

This privacy notice may be updated periodically without prior notice. It is your responsibility as a user of the website to check the revised privacy notice which will be posted on the website. We strongly encourage you to please refer to this privacy statement often for the latest information about our personal information practices.

Contacting QEC

You may contact QEC if you:

  • have any questions or comments about this privacy notice,
  • wish to access, update, and/or correct inaccuracies in your personal information, or
  • otherwise have a question or complaint about the manner in which your personal information has been used by QEC.