CUSTOMER CARE LINE: 1-866-710-4200
Qulliq Energy Corporation (QEC) maintains a Fuel Stabilization Rate (FSR) Fund. The purpose of the FSR Fund is to offset the price differences that arise between actual fuel prices and the price of fuel used in setting the current electricity rates in Nunavut.
The Corporation must apply to the Minister responsible for QEC for a fuel rider charge, or refund, if at any time the FSR Fund is expected to exceed the threshold balance of plus or minus $1 million within a six-month period.
We encourage customers to phone our Customer Care line at 1-866-710-4200 or email customercare@qec.nu.ca with any questions or concerns regarding QEC’s FSR Fund.