QEC EMERGENCY LINE: 1-800-491-8127
To report a power outage or power related emergency, please call our 24 hour emergency line at 1-800-491-8127. All customers without power are encouraged to report the outage to our emergency line so that we can ensure we respond as quickly as possible. We also learn about power related emergencies when our customers call to report them to us. Power related emergencies could include unplanned power outages, downed power lines or damaged power poles. The sooner our customers let us know there is an issue, the sooner we can work to resolve it.
Once we receive your call, our team will work to assess and address the issue as quickly as possible. Please remember that we will ask for details and the exact location of the outage or emergency. We will also ask for your contact information in case we need to follow up with questions.