Qulliq Energy Corporation (QEC) wants to inform Nunanvummiut that Customer Care supports are available to help customers during the COVID-19 pandemic response.
QEC is offering flexible payment options to residential and commercial customers who are unable to pay their monthly electricity bills in full. Late payment fees will also be waived for customers under this program. QEC offers these temporary arrangements on a case-by-case basis to provide financial relief to customers. The corporation recognizes that this is a challenging time for many Nunavummiut and is committed to providing support for customers where possible.
QEC has also removed all previously installed load limiters. The corporation will not disconnect service or install new load limiters until further notice. These measures are in place to ensure customers avoid undue hardship during the COVID-19 pandemic.
If you are struggling to pay your monthly electricity bill, please contact the corporation’s Customer Care division by calling 1-866-710-4200 or emailing CustomerCare@qec.nu.ca to arrange a flexible payment agreement. For more information on ways to pay your bill, please visit www.qec.nu.ca.
QEC thanks customers for their patience and understanding at this time.
Acting Manager, Corporate Communications
Qulliq Energy Corporation