CUSTOMER CARE LINE: 1-866-710-4200
We provide our customers with a number of ways to pay their monthly power bills. Customers can pay their monthly bills in person, over the phone, by mail or through authorized banking. If you have questions concerning your monthly power bill, we encourage customers to phone our Customer Care line at 1-866-710-4200 or email firstname.lastname@example.org.
QEC Customer Care offices re-open June 15
QEC’s Customer Care offices will re-open on Monday, June 15 for regular business hours (8:30 a.m. – 5 p.m. local time). Customer Care offices are located in Rankin Inlet, Baker Lake, Iqaluit and Cambridge Bay.
Following the direction of the Chief Public Health Officer, there will be a limited number of people allowed in Customer Care areas at one-time. All customers are asked to respect the restrictions and remain two meters (six feet) apart. The first hour of operations will be designated for elders and other vulnerable groups.
In Person at a Payment Agent
As a customer, you can also make a payment on your monthly power bill in person at a payment agent such as Northern Store, Coop, or a local bank, provided that you bring a copy of your bill with you. Payments can be made by cash, debit, or credit card, or by cheque made out to the local payment agent.
Over the Phone
You can pay your QEC monthly power bill over the phone with a credit card by calling our Baker Lake office at 1-866-710-4200.
Customers paying by mail can issue a cheque made out to Qulliq Energy Corporation in the amount owing on your bill. For QEC office mailing addresses, please click here.
You can also set-up bill payments through your online banking. By doing so, monthly payments will be automatically withdrawn from your bank account or credit card. Pre-authorized payments can be cancelled through your bank at any time.