Ways to Pay Your Bill

CUSTOMER CARE LINE: 1-866-710-4200

We provide our customers with a number of ways to pay their monthly power bills. Customers can pay their monthly bills in person, over the phone, by mail or through authorized banking. If you have questions concerning your monthly power bill, we encourage customers to phone our Customer Care line at 1-866-710-4200 or email customercare@qec.nu.ca.

QEC Customer Care offices closed until further notice

Qulliq Energy Corporation (QEC) would like to inform Nunavummiut that Customer Care offices across the territory will be closed until further notice. 

The corporation is committed to the delivery of safe and reliable electricity to all Nunavummiut while helping to limit the spread of COVID-19 in the community. QEC will continue to meet the ongoing challenges of the COVID-19 pandemic.

Customers are encouraged to call 1-866-710-4200 or email customercare@qec.nu.ca with questions or concerns about their accounts. For further information on all payment options, please visit the QEC website at www.qec.nu.ca.

QEC thanks customers for their patience and understanding at this time.

In Person at a Payment Agent

As a customer, you can also make a payment on your monthly power bill in person at a payment agent such as Northern Store, Coop, or a local bank, provided that you bring a copy of your bill with you. Payments can be made by cash, debit, or credit card, or by cheque made out to the local payment agent.

Over the Phone

You can pay your QEC monthly power bill over the phone with a credit card by calling our Baker Lake office at 1-866-710-4200.

By Mail

Customers paying by mail can issue a cheque made out to Qulliq Energy Corporation in the amount owing on your bill. For QEC office mailing addresses, please click here.

Pre-Authorized Banking

You can also set-up bill payments through your online banking. By doing so, monthly payments will be automatically withdrawn from your bank account or credit card. Pre-authorized payments can be cancelled through your bank at any time.