Accounts and Billing

CUSTOMER CARE LINE: 1-866-710-4200

How to Read Your Bill

Would you like to know how a subsidy is applied on your bill? It’s time to find out what all those terms and numbers mean.

Ways to Pay Your Bill

We provide a variety of quick and convenient ways for you to pay your monthly bill so you can make your payment on time.

Late Payments

Are you late on making your monthly payment? It’s time to contact our Customer Care department so you don’t get charged a late fee.

Customer Types

We provide power to different categories of customers. Do you know what type of customer you are?

We’re here to help! For more information on your accounts, please click here to read our Terms and Conditions. We encourage customers to phone our Customer Care line at 1-866-710-4200 or email customercare@qec.nu.ca with any questions or concerns about their accounts or monthly bills.