Ways to Pay Your Bill

CUSTOMER CARE LINE: 1-866-710-4200

We provide our customers with a number of ways to pay their monthly power bills. Customers can pay their monthly bills in person, over the phone, by mail or through authorized banking. If you have questions concerning your monthly power bill, we encourage customers to phone our Customer Care line at 1-866-710-4200 or email customercare@qec.nu.ca.

QEC Customer Care Offices Closed until Further Notice

QEC is committed to the delivery of safe and reliable electricity to Nunavummiut. We have plans in place to meet the ongoing challenges of the COVID-19 pandemic.
Following the direction of the Government of Nunavut, and to reduce public interaction, Customer Care offices across the territory will be closed beginning Monday, March 23, until further notice.

In Person at a Payment Agent

As a customer, you can also make a payment on your monthly power bill in person at a payment agent such as Northern Store, Coop, or a local bank, provided that you bring a copy of your bill with you. Payments can be made by cash, debit, or credit card, or by cheque made out to the local payment agent.

Over the Phone

You can pay your QEC monthly power bill over the phone with a credit card by calling our Baker Lake office at 1-866-710-4200.

By Mail

Customers paying by mail can issue a cheque made out to Qulliq Energy Corporation in the amount owing on your bill. For QEC office mailing addresses, please click here.

Pre-Authorized Banking

You can also set-up bill payments through your online banking. By doing so, monthly payments will be automatically withdrawn from your bank account or credit card. Pre-authorized payments can be cancelled through your bank at any time.